Legal solutions are often the top priority when arising disputes. People typically seek professional assistance from legal experts to protect their lawful rights and interests. However, direct consultation is not always immediately possible. Therefore, with the motto “Your Benefits – Our Priority,” NPLaw is always willing to accompany Clients by offering 24/7 online legal consultation services to meet their urgent demands. Our hotline is operated by highly experienced legal professionals who will provide Clients with the most detailed and comprehensive advice. In this article, NPLaw provides Clients with basic information about online legal consultation.
I. What is online legal consultation?
According to Article 28 of the Law on Lawyers 2006 (amended in 2012):
1. Legal consultation refers to the lawyer’s provision of guidance, opinions, and assistance in drafting legal documents related to exercising the Client's rights and obligations.
Lawyers may provide legal consultation in all areas of Law.
2. When providing legal consultation, lawyers must assist Clients in complying with the law to protect their lawful rights and interests.
Therefore, online legal consultation can be understood as the act of providing legal guidance and opinions to help clients protect their rights and interests via online platforms. Clients are not required to meet in person but can still obtain accurate answers and guidance on legal procedures and concerns in accordance with the Law.
II. Advantages and disadvantages of online legal consultation
Nothing is perfect because everything has its pros and cons, and so does online legal consultation. NPLaw will outline both aspects as follows:
Advantages:
- Saving time and travel costs
- Having flexible time suitable for the client’s schedule
- Being able to record calls and replay when necessary.
Disadvantages:
- Complex matters may require in-person review of documents for accurate advice
- It have difficulty in assessing client psychology or emotions due to lack of face-to-face interaction
- Occasional network or connectivity issues may cause disruptions.

2.1. When should you use online legal consultation?
Conflicts arise in our daily lives. Some can be resolved with a simple apology, while others require legal insight to determine the most appropriate and lawful solution. So, when should you seek online legal consultation?
Anytime, anywhere and whenever you have questions, NPLaw is pleased to provide prompt, efficient, and effective online legal support. NPLaw is a law firm specializing in comprehensive legal services including:
- Investment
- Enterprise
- Real estate
- Intellectual property
- Labor
- Consulting, drafting, negotiating, and assisting in signing domestic and international contracts/agreements
- Consulting and assisting in obtaining Licenses
Beyond traditional legal advice, NPLaw provides practical legal solutions, ensuring clients achieve their goals and resolve legal issues arising in the course of their business and investment in Vietnam. We also represent clients in dispute resolution before Courts and Arbitration centers.
Thus, you can rest assured and trust in using NPLaw’s services, we are committed to being your companion throughout every legal journey.
III. Why should Clients use legal consulting services?
By connecting with NPLaw, we promptly receive your inquiries and assist you in the best solution. When using our legal consultation services, you will benefit from:
- Accessing to Lawyers anywhere and anytime without requiring a schedule in advance
- Obtaining immediate answers helping Clients save time and bring peace of mind
- Legal advice on all issues under current Vietnamese law. If your case involves multiple documents or related materials, our lawyers can support you via email, or arrange a direct consultation at our office or your preferred location.

IV. Forms of online legal consultation offered by NPLaw
While in-person consultations are familiar to most people, not everyone knows what specific types of online consultations are available. NPLaw offers the following:
- Via Website: http://www.nplaw.vn/
- Via Hotline: 0913449968
- Via Email: legal@nplaw.vn
- Via Zalo: 0913449968
- Via Facebook Page: https://www.facebook.com/nplaw.vn
V. Why choose NPNPLaw for online legal consultation?
There are hundreds, even thousands of legal consultation offices across Vietnam. However, not all have the necessary expertise or reputation to advise clients effectively. Let NPLaw answer the question: Why should you choose NPLaw’s online legal consultation?
First, our hotline is staffed 24/7, including weekends and holidays. As long as you call, we will respond.
Second, our team of consultants possesses in-depth legal expertise and excellent service skills, ready to meet your needs with the highest level of satisfaction.
Third, NPLaw guarantees client confidentiality. Your legal concerns will be handled swiftly and discreetly.