In today's industrialization and modernization era, science and technology in countries is developing by leaps and bounds. Notably, service types are trending towards a conversion of direct formats into online ones. Online legal advising services are also becoming a popular and widely used service type, the most commonly developed form is direct advising via telephone. However, as a new service type, online legal advising is still met with some hesitation from discerning clients. This may be due to their lack of trust in this service. Through this article, NPLaw aims to provide readers with a better understanding of online legal advising services in general and NPLaw’s online legal advising services in particular. 

1. What is online legal advice (legal advising service)?

Before determining whether online legal advice is suitable for you or not, let’s first clarify what legal advice and online legal advice is. 

Legal advice is when legal professionals (lawyers, legal specialists) perform tasks upon clients’ requests, including preparing documents for enterprise registration and inheritance division, and offering guidance or opinions on legal issues that clients face. In essence, legal advice means a lawyer resolves client's legal issues as needed. 

An online legal advisor is a lawyer who provides legal advising services through direct channels like telephone and social media. Clients who expresses to use this service simply need to call or use social media platforms such as Facebook, Email or Zalo to contact a law firm that offers online advising services to get answers to their legal questions and resolve their legal needs. Many people only reach out to legal advising firms when disputes arise or unexpected issues occur in their work. As a result, online legal advising is an optimal and convenient solution for people to access legal knowledge proactively from the outset, helping prevent situations that may become difficult or even impossible to resolve.

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2. Should we use online legal advising services?

Overally, online legal advising service is a new service, so it may take time for people to become familiar with and use it. NPLaw would like to present some advantages of using online advising service:

- Saving time and travel costs. By using online advising services, clients can enjoy greater flexibility without having to visit law firms or its offices.

- Flexibility in time and location. Clients can use this online service anytime and from anywhere, as the nature of online advising services is 24/7 (almost instant responses). All you need is a phone to connect directly with a advising lawyer.

- Issues raised by clients are addressed quickly and efficiently. Quick response means that when a legal issue arises, the client simply needs to pick up the phone and contact the legal advising lawyer at the law firm or online advising firm, receiving prompt support based on the information provided. Efficiency is reflected in the ability of both parties to quickly contact each other to clarify any concerns.

- Clients receive continuous support. Clients are supported consistently and attentively throughout the entire process of resolving their cases.

3. Reliable online legal advisings today

NPLaw is a trust choice for clients seeking online legal advising services. Here we have a team of experienced lawyers in the legal field, along with young staff who possess a high level of knowledge and expertise. Our team is composed of passionate lawyers and legal experts. Our company operates under the motto of “Reliability – Dedication – Experience”, ensuring that our lawyers provide the quickest support, saving our clients time, effort and costs when seeking legal advice or information.

4. Areas of online advising offered by NPLaw’s legal team

NPLaw offers diverse online legal advising services across various fields. Specially, NPLaw provides online legal advising services in the following eight areas:

- Enterprise: advising on regulations related to enterprise establishment, enterprise registration changes, capital contribution contracts, enterprise dissolution, etc.

- Commerce: advising on regulations related to online business, procedures for self-declaring products according to the latest regulations, common risks in goods purchase contracts, etc.

- Investment: advising on regulations related to capital withdrawal, investment registration certificates in Vietnam, establishment of foreign-invested enterprises, procedures for dissolving foreign trader representative offices in Vietnam, etc.

- Intellectual property: advising on regulations related to trademark protection, modifying the content of trademark registration applications, etc.

- Licensing: advising on regulations related to procedures for confirming exemption from work permits in accordance with the law, procedures for registering for legitimate underground exploitation permits, etc.

- Dispute Resolution: advising on regulations related to dispute over joint property after divorce, land disputes without land use right certificate, disputes over loan contracts, inherited property, rental contract disputes, etc.

- Environment: advising on regulations related to water resource law, points to consider when subdividing land, etc.

- Criminal Law: advising on regulations related to criminal offenses, penalties, aggravating and mitigating circumstances, cases of criminal liability exemption, etc.

5. Frequently asked questions about online legal advising services

Are the advising lawyers reputable?

NPLaw is confident in the quality of its lawyers. The service has a proven track record of over 10 years of experience in the fields of Enterprise, Commerce, Investment, Intellectual Property, Licensing, Dispute Resolution, Environment, Criminal, etc.

- Professional legal team

- Client information confidentiality

- Fast and timely advising and resolution

- Commitment to the best quality at a reasonable fee

What online advising channels does NPLaw offer?

NPLaw provides online advising through the following channels:

- Company hotline: 0913 449968 - 0962 244653

- Company fanpage on Facebook: https://www.facebook.com/nplaw.vn 

- Company website on Google: https://nplaw.vn/ 

Clients can directly contact any of these channels for support.

What are the hours for online advising?

NPLaw’s online advising service operates 24/7. Clients can reach out at any time through the available methods and will receive the quickest response. Note: the best contact hours are 8:00 AM – 6:00 PM, Monday to Friday.

The above includes the full details of NPLaw’s online legal  services. If you have any questions related to the information above, please contact NPLaw for comprehensive advice from our team of lawyers and legal experts with many years of experience. Thank you for trusting and using NPLaw’s services. Sincerely.